About the centre
The team of experienced healthcare practitioners and staff at Forrest Family Practice are committed to providing quality family medical care. The modern facility provides dedicated General Practice and Allied Health services as well as treatment and procedural areas with Nursing support and Pathology. The centre is open 365 days a year, is a mixed billing practice offering GP appointments.
Fees and billing arrangements
Private fees apply to all non-Medicare card holders. Forrest Family Practice is a mixed billing practice and fees may apply for some Doctors. All billing is at the discretion of the Doctor.
|Level||Private Fee||Medicare Rebate|
|Level B (Standard)||$85.00||$38.75|
|Level C (long)||$148.00||$75.05|
|Level D (extended)||$196.00||$110.50|
All fees are payable at the time of consultation. Cash, cheques, all major credit cards and EFTPOS are accepted. Private fees will apply to any non-Medicare service item.
After Hours & Emergency Care
After Hours phone number 0478 312 061
For All Emergencies Phone ‘000’ (triple zero) or present to the nearest Emergency Department at the Bunbury Regional Hospital.
Doctors in our centre are available for house calls and external visits to regular patients under certain circumstances. Please see the receptionist or call the Centre to request a home visit.
Unless it is an emergency, we do not disturb Doctors during consultations with telephone calls. A message can be taken by reception staff and sent to the Doctor electronically for their response.
The Doctors in this Centre routinely send recalls and reminders to patients by SMS/letter (as appropriate) for follow up consultation and the review of test results. If you do not wish to receive these reminders, please advise your Doctor or reception team.
From time to time you may also be provided with information about improving your health and offering you access to preventative health services that are appropriate to your care. If you do not wish to receive these reminders, please advise your Doctor or reception team.
Test Results, Scripts, Referrals & Other Paperwork
For information security reasons test results are not given out over the telephone. This means that all patients are required to return to the centre to discuss their results during a consultation with a Doctor. You also need to attend the Centre to obtain any referrals, repeat scripts etc. as part of a consultation with a Doctor. Our Receptionists do not have access to your clinical information and are unable to take requests for any of these items.
National Healthcare Schemes
This Centre and Doctors who practice from here are involved with the following National Healthcare Schemes:
- National Bowel Cancer Screening Program
- Australian Immunisation Register
Please speak to your GP for further information.
We welcome feedback from patients to help us improve the services at our Centre. We take your concerns, suggestions and complaints seriously. Please speak to the Practice Manager or your doctor to discuss your concerns. If you prefer to fill in our feedback form above please do so.
We believe that problems are best dealt with within the Medical Centre. However, if you feel the need to discuss a matter outside of the Medical Centre, you may contact the Health Care Complaints Commission on 1800 813 583 (08) 6551 7600 or visit www.hadsco.wa.gov.au/home.
Management of patient health information
Transfer of medical record
In the event of your relocation to another practice to obtain medical services a fee may be charged to transfer your medical record.
This record may be requested by your new medical practice and will only be transferred with your authorisation.
Patients who require communication services
Telephone interpreter service and other communication support systems such as AUSLAN are available for patients or doctors. Please inform our Reception team. If you do not understand this information, or require a translation please speak to reception or contact: PatientFeedbackMC@healius.com.au.